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PRIVACY AND COOKIE POLICY


Privacy Policy

We are committed to safeguarding your privacy while providing the highest possible quality of service. We will only use the information that we collect about you lawfully. We fully comply at all times with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Information collected

We collect the information you supply to us through our registration forms and when placing an order. This information will include your name, address, delivery address, telephone number and email address. This information is only shared with delivery and payment partners so we can fulfil your order.

We will NOT share your details with any other companies. We will not sell, rent, exchange or give your contact details with anyone for the purpose of sending you marketing emails.

We do not disclose your contact information to any third parties other than for order processing, delivery and customer service or feedback purposes.

Use of personal information

Data collected by this website is used to: We may send you follow-up emails from time to time, however you may opt out of receiving such emails by using the unsubscribe link at the bottom of any such email.

Use of cookies

Cookies are alphanumeric identifiers that are transferred to your computer's (or alternative web browsing device’s) hard drive through your web browser to enable our systems to recognise your browser and to provide rich shopping features such as recommend products, personalised pages, as well as the storage of items in your shopping basket between visits.

The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use any features that require you to sign in.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Disclosures

We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers.

We reserve the right to change and update the privacy policy and these changes will be posted on this page. We encourage you to visit this page from time to time to ensure you are aware of any changes we may have made.

Payment security policy

We take your online security very seriously. You need to have peace of mind that you are transacting with a legitimate and secure site before you buy. We follow strict security procedures to protect the information you give us and to prevent unauthorised access or unlawful processing of your personal information.

All of our online transactions are processed securely by CardSave, a hosted payment gateway. Your debit/credit card number will be encrypted when your order is placed using SSL encryption software. We will be informed, via the encryption system, the outcome of that transaction. We do not keep your credit/debit card details.


Cookie Policy

What are cookies?

Cookies are small, usually randomly encoded, text files that help your browser navigate through a website. The cookie file is generated by the site you are browsing and is accepted and processed by your computer's browser software. The cookie file is stored in your browser's folder or subfolder.
 
Your browser accesses the cookie file again when you visit the website that created the cookie file. The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you log in automatically or remembering settings you selected during your earlier visits to the website, among many other functions.
 
Any particular website cannot access information on your computer other than the cookie it set on your computer. The cookie is not executable code so it doesn't have any “life” of its own other than being used by the website that created it. As explained above, such use is limited to helping your browser process the information located on the website.
 

What we use cookies for

This cookie is valid for 1 day and stores a link to the contents of your basket prior to login ie if you add an item in the morning and then close your browser and return to the site to check out in the evening, the item will still be in your basket. Occasionally we may embed or provide links. Please be aware that by clicking on these links, our suppliers site may set cookies on your device; we recommend that you read their respective sites cookie policies.
 

What happens if you block or reject our cookies

If you choose to block our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any account features that require you to sign in.
 
Because cookies allow you to take advantage of essential features of this website, we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish, especially when using a shared computer.
 

How you can manage cookies

The Help menu in most common browsers will tell you: Further information on managing, deleting or controlling cookies is available at www.allaboutcookies.org